User Terms and Conditions

M/s Watts and Volts Mobility Private Limited (hereinafter “Company”), a company incorporated under the provisions of the Companies Act, 2013 (hereinafter “Us”, “We”, “Our” “bud-e” or “Company”, which expression includes its successors or assigns) is the owner of the web platform, i.e. www.bud-e.in.; the mobile Application under the name and style “bud-e App” and provides to its users, visitors and third parties various options vide ELECTRIC TWO WHEELER RENTAL SERVICES on the platforms owned and run by the company.

1.DEFINITIONS

  • “Agreement” shall mean the Ticketing Services Agreement executed between the company and the Ticketing Partner (User) pursuant to which the Ticketing Partner has agreed to undertake Ticketing Services;
  • “App/Application” shall mean the bud-e application that can be accessed and used by Authorized Users to avail the Services through the Authorized Devices.
  • “Authorized Devices” shall refer to the computers, televisions, mobiles, tablets, and other devices that are compatible and permitted by the Agreement for accessing Services via the App presently accessible to the general public and/or any such apparatus/gadgets which may be invented/discovered in the future and which are made compatible for accessing and use of the content provided by the company to its authorized users or to any other persons based on terms and conditions.
  • “Acceptance” means your affirmative action of clicking on the box against the words “I Accept” provided at the end of these User T&C, by which action, you unequivocally accept the User T&C and any modifications thereof;
  • “Applicable Law” shall mean and include any law, statute, ordinance, rule, regulation, guideline, policy or other pronouncement having the effect of law in India, as in effect or which may come in effect on a future date;
  • “User” shall mean any natural person who signed up for rendering the services of the Company via App or website.
  • “Profile” shall refer to the account created on Website or on the App that contain Your Account Information as provided by you and any and all such details which are provide by you to the Company.
  • “Driving License” shall refer to the license issued by the State Government, authorizing the person specified therein to drive a motor vehicle.
  • “Vehicle” shall refer to all the vehicles owned by the Company that are used to render service to the user.
  • “Fee” shall refer to the amount to be paid by the User towards availing the services of the Company.
  • “Insurance”
  • 2. TERMS AND CONDITIONS OF SERVICE; CONSENTS:

  • The present Terms provide the terms and conditions applicable for any Users of Website, App, and/or the Services rendered by the company. Please note that all the terms and conditions, the privacy policy, the legal disclaimers and/or any other terms/policies/notes/disclaimers shall be read as a part and parcel of the present Terms of Service and shall be collectively referred to as Agreement.
  • In order to use the Services offered by Us on Website/App, You are required to create a Profile and provide Us with the requested Account Information. You shall provide true, accurate, current and complete information when creating Your Profile, including the accurate depiction of your name, age and other mandatory details. Upon creating the Profile, You may use the Services subject to fully agreeing and abiding with the Agreement.
  • You acknowledge and agree that Your registration details and any other data collected by the company is subject to the company’s Privacy Policy, which you have read and accept/agree to the same as a part of the present agreement. In order to render the Services effectively, the company may collect information such as language, location, contact details, address, time zone where the Services are used, and use these to provide pick up and drop location recommendations, in accordance with this Agreement.
  • You acknowledge and agree to upload a soft copy of your Aadhaar card as a process of mandatory KYC approval to register.
  • All the booking to avail the services of Our Company shall be made through the Website or App and the bookings shall be made solely by the User only. The User shall not make booking on behalf of another person or body corporate.
  • The pre-booked vehicle shall be picked up by the User from the designated parking places of the company or any other parking places specified by the Company. In case of LTR,vehicles will be delivered at the user's doorstep as agreed by both parties within 30 minutes from booking time.
  • The User, before picking up the vehicle, shall furnish any Government Authorized Identity card to the authorized person designated by the company for verification.
  • The User agrees to maintain a minimum wallet amount of INR 200 to book a ride using bud-e.
  • Both the parties agree that the vehicle will be reserved to the User for 15 minutes upon booking through bud-e app. Incase of Long Term rentals (LTR), bud-e bikes will be delivered at the doorstep to the requested customers within 30 minutes from booking time.

  • The User agrees that the vehicle is used for solo riding purpose. The vehicle of the Company is not designed for two people. Hence, The User shall not carry a pillion rider. In the event of any User riding with a pillion rider, an amount of INR 200/- shall be imposed on him/her for violation of terms and conditions.
  • The User agrees to use the lock mechanism provided by the Company only. The User is not authorized to use any other lock mechanism to lock the vehicle.
  • It is agreed between the parties that it is the responsibility of the User to inspect the vehicle and inform regarding any damage to the Company before taking the possession of the vehicle. The Company is not responsible for any damage reported after taking the possession of the vehicle.
  • The booking time of the User shall be calculated from the time the User takes the possession of the vehicle.
  • User shall drop the vehicle at the designated parking place of the company or any other parking places specified by the Company.
  • User shall click photographs of all sides of the vehicle and upload the same on the bud-e app for damage confirmation. It is the responsibility of the User to return the vehicle in the same condition as it was received.
  • Both the parties agree that it is the responsible of the User to pay the Challan amount levied by the Traffic Police Department for any violation of traffic rules during the time of the booking period of the User.
  • The max speed of the vehicle provided by the Company is only 25kmph. Therefore, a helmet or license or registration plate is not required. Helmet usage is left to the discretion of the user.
  • The User agrees to switch on the GPS settings in the Authorized Devices to disclose the current location in the BUD-E app to locate the Pick-up and Drop location of the vehicles booked by the User.
  • It is the responsibility of the Company to provide the Vehicle with full charge at the time of the booking. Further, in an event of lack of charge in the vehicle, the User shall report the same through bud-e App.
  • Both the Parties agrees that the Company is not responsible for any belongings of the User. However, if the User claims to have left back any of their belongings in a vehicle after completing of the booking, the Company shall endeavour to relocate the lost belongings on a “best-effort” basis subject to the circumstance.
  • The User agrees that in the event of any Accident, Damage and Vehicle failure/ breakdown, the User shall report immediately via the bud-e app along with the location and kind of damage. In an event of Vehicle failure/ breakdown, the Company shall make arrangements for replacing the vehicle or send a mechanic to resolve the problem. However, the timeline for replacement of the vehicle will be depending on the location of the User.
  • If the User meets with an accident and further causes damage to the Vehicle. The User shall report the same via BUD-E app and further upload pictures of the Vehicle in the BUD-E app. The Company shall quantify the damages at the earliest possible. The User agrees that he/she is liable to pay the amount for damages quantified by the Company. Further, the User shall bear the expenses of towing of the Vehicle.
  • In the event of Accident, any summons or notices issued by the concerned Police authority or Court or any other authority in relation to the accident and/or concerned with Vehicle while it is under the possession of the User, the same shall be intimated to the Company at the earliest of such incident. Thereafter, the User shall also the report the accident by describing the entire events in detail in writing to the Company.
  • In an event of Accident involving property of any third party, arising then the vehicle is in the possession of the User, such User must file a Police Complaint in respective Police Station and further fill the Company incident report form. Further, the User shall provide the following details:
  • Date, time and place of incident.

  • License number plate of the third party.

  • Name, Address and Driving License of the other driver.

  • Name, Address and Driving License of the owner of the Vehicle (if the driver is not the Owner of the vehicle).

  • Name,addresses and phone number of the witness if any.

  • The User agrees to cooperate with the Company during the time of investigation of the incident. The User’s account may be suspended until the investigation and recovery of damages is completed.
  • Users are not supposed to park the vehicles in any unauthorized parking lots which are unidentifiable to the connectivity.
  • 3. INTELLECTUAL PROPERTY UNDERTAKINGS

  • All the services provided by the Company are protected by the relevant intellectual property right laws, treaties and conventions, including rights arising for Trademark, Copyright, Patents, Designs, Trade-Secrets, etc.
  • The Trademarks, copyrights and other intellectual property rights in the content displayed on the website and on the application are either owned by the Company and/or by third parties who hold all intellectual property rights including the copyrights or have transferred/licensed/assigned rights in the said to the Company, thereby,making the company the rightful owner of such rights. Therefore, you agree that you shall not create, recreate, copy, distribute, pirate, or make any derivative work of the interface without the prior explicit consent of the Company and/or any other third party who is the rightful owner of the said interface.
  • The User agree that Intellectual Property Rights of the interface of the Website/App strictly belongs to the owner of the Company. The User agree not to infringe the Intellectual Property Rights in whatsoever manner.
  • The User shall not use the Website/App to upload, post, edit, transmit, link or otherwise deal with any information that is offensive, defamatory, obscene, vulgar, excessively violent, blasphemous, hateful, racially and ethnically inciteful, unlawful, threatens public health or safety, tortious, false or misleading, defamatory, libelous, hateful, or discriminatory, or violates any applicable law in force in any manner whatsoever.
  • The User shall not directly or indirectly through the use of any device, software, internet site, web-based service, or by any other means,
  • remove, alter, bypass, avoid, violate, interfere with, or circumvent any patent, trade secret, copyright, design, trademark, or any other intellectual property or proprietary information relating to the services of the Website and the App;
  • bypass any service protection or access control measure associated with the user service, Website, and App, including but not limited to, geo-filtering mechanisms, parental controls, User information, etc;
  • Send or cause to be sent (directly or indirectly) unsolicited bulk messages or other unsolicited bulk communications of any kind through the Website or App.
  • In the event of the Company being informed that the User have been misusing the said User Services for any other purposes as restrained under the present clause or agreement, the company can take all such actions, including injunctive reliefs to restrain you or your associates, etc from conducting such actions and can further claim for all such damages which may be sustained by the Company.
  • Excluding Your Account Information, You acknowledge that the Website, App, the entire Content, Services, and all the intellectual property rights, including copyrights, patents, trademarks, designs, and trade secrets in relation to the above are solely owned by Company, its Affiliates and/or the company’s Licensors (“Lawful Owners”).
  • Notwithstanding anything stated in the Agreement, the Lawful Owners own and retain any all intellectual and proprietary rights to the Content and Services throughout the territory of the world in perpetuity. These Terms do not transfer to You or any third party any rights, title or interests in, or to such, intellectual property rights, except for the limited license that is required to view/use the Website, Application and Services per the Agreement.
  • 4.SYSTEMS:


    The Services can be availed through certain Authorized Devices which the Company may approve from time to time. In some cases, whether an Authorized Device is (or remains) capable of running a Compatible System may depend on the software or platform provided or maintained by the relevant device manufacturer or other third parties. As a result, Authorized Devices that run Compatible System at one time may cease to run Compatible System(s) in the future. The Company shall not be liable in the event of any devise, etc being not compatible.

    5. MEMBERSHIP AND PAYMENTS

  • The services on the App and/or Website can only be availed by Authorized Users who conform to the provisions of this Agreement. To become an Authorized User, You may be required to provide Your Login Credentials that may contain Personal Information and Sensitive Personal Information, in order for you to effectively avail the Services. Further, in order to avail the Services as a Authorized User, You may be required to make certain payments in the manner provided in the website/application by the Company. The said matter of Vehicle rental and/or the amount payable may vary from time to time and the company is at the sole discretion to make such changes.
  • The Company at its sole discretion makes schemes/plans for Rental Services of Vehicles. The Company may give out discount coupons/ or offers at its sole discretion.
  • The company at its sole discretion may provide for various modes of online and offline payments for availing the rental services of the company. The said payments can be made through various sources such as debit card payment, credit card payment, internet banking payment and/or any other such payment which may be recognised and/or used as a general industrial practice in the future. The User acknowledges that during the payment through online systems, various third party websites, etc are involved and the user is redirected to third party pages for making such payments. The company does not manage such third party pages to which the user is redirected to. The User recognizes and understands that the You are subjected to the terms and conditions, privacy policy, etc on such websites and the Company is in no manner liable for making good any losses which the user may sustain on such third party pages they are directed to.
  • You are responsible for the accuracy and authenticity of the information provided by You to third-party payment gateways, including the bank account number/credit card details and the like. You agree and acknowledge that the Company shall not be liable and in no way be held responsible for any losses whatsoever, whether direct, indirect, incidental or consequential, including without limitation any losses due to delay in processing of payment instruction or any credit card fraud.
  • You can reach out to Us for any issue related to payment processing on the Website/App, and the same will be forwarded to the concerned third-party payment gateway provider for redressal. You can reach out to the company at –support@bud-e.in The party notes and undertakes that the act of the company in forwarding the concerned grievances of the user to the third party does not make the company involved and/or liable for such losses of the user.
  • 6. UNDERTAKINGS, WARRANTIES AND REPRESENTATIONS OF THE USER:

  • The User undertakes to not use the Website/Application or any of the Services or the information of other Users, available on the Website/Application.
  • The User undertakes to not attempt to gain unauthorized access or in any way exceed the authorized access to the Website/Application or any networks, servers or computer systems connected to the Website/Application or Services.
  • The User shall not conduct any actions detrimental to the interest and/or business of the company and its website/business. The User shall not damage the reputation and goodwill of the website/application. 6.4 The User undertakes to not use the Website/ Application or any of the Services or any information on the Website/Application, including any Personal Information and Sensitive Personal Information available on the Website/ Application, in any unlawful manner, or in a manner which promotes or encourages illegal or fraudulent activity, including (without limitation) intellectual property infringement or data theft of the Content.
  • The User shall not re-rent, the Vehicle or otherwise use any part of the Website/ Application or Services to obtain any personal or third-party gain.
  • The User shall not conduct any actions which aids or shall not indulge in any decipher, decompile, modify, disassemble, adapt, translate or reverse engineer any part of the Website and Application, including by creating any shadow and mirroring websites.
  • The User shall not damage, disable, disrupt, impair, create an undue burden on, Interfere with, or gain unauthorized access to the Services.
  • The User undertakes that he has also perused the privacy policy of the company herein and is aware and acknowledges that the said policy along with the present terms and conditions and/or any other further notifications / modifications / circulars / information displayed on the website and application shall be read as a part of this terms and conditions and shall be referred to as Agreement.
  • The User undertakes and declares that you are solely responsible for maintaining its secrecy with respect to its login credentials, etc. The user undertakes to not to divulge such information to any other person that the user himself.
  • The User undertakes that he shall not access the Website, Application and/or its Services, or the personal information of other Users, available on the Website/App in order to build a similar or competitive website, app, product, or service; and
  • 7. SUPPORT/MAINTENANCE AND RISKS:

  • If You have any questions, complaints or claims with respect to the Website, App, and/or Services, then such correspondence should be directed to the contact information provided on the website and application. You however acknowledge and agree that the company will have no obligation to provide You with any uninterrupted or immediate support or maintenance in connection with the Website, Application and/or Services, except as provided under the Company’s Privacy Policy.
  • You represent and warrant that the Account Information, or any other information, whether personal or sensitive, provided to Us through an email, support forum on the Website, etc. (“Other Information”) does not violate any applicable laws or the policy of the company. You may not represent or imply to any person or entity, in any way whatsoever, that the Account Information or Other Information that You provide Us with is sponsored or endorsed by Us in any manner. You alone are responsible for Your Account Information. You must note that We are not obligated to create a backup copy of Your Account Information or Other Information that You provide Us with; We will not be held liable or responsible for the deletion of the Account Information or any Other Information that You provide Us with.
  • You agree not to use the Website and/or its Services to collect, upload, create, transmit, display, or distribute the Account Information or Other Information in any way such: (i) that it violates any third-party right, including any copyright, trademark, patent, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; or (ii) that it is in violation of any law, regulation, or obligations or restrictions imposed by any third party; or (iii) that it is hateful, violent, discriminatory, defamatory, racially or ethnically objectionable, unlawful, obscene.
  • you agree to not to display, upload, modify, transmit, publish, or distribute to, or through, the Website, App or otherwise, any computer viruses, worms, or any software codes, files or programs, intended to damage, limit or alter a computer system, computer network, or data, and/or gain unauthorized access to a computer or computer network;
  • you agree to not to manipulate the Website to send unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise;
  • You agree not to manipulate the Website to harvest, collect, gather, or assemble information or data, personal or sensitive regarding any other users or individuals, including their e-mail addresses, with or without their consent;
  • you agree to not to interfere with, disrupt, or create an undue burden on servers or networks connected to the Website or the data hosted within the Website, or violate the regulations, policies, restrictions or procedures of such networks;
  • you agree not to attempt to gain unauthorized access to a third party’s information on the Website (or to other computer systems or networks connected to or used together with the Website), whether through password mining or any other means;
  • you agree not to harass or interfere with any other user’s use and enjoyment of the Website and/or it Services; or use software or automated agents or scripts to produce multiple accounts on the Website, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the Website.
  • you agree and acknowledge that the company reserves the right to review Your Account Information or any other information from time to time, and to investigate and/or take appropriate action against You if you violate any applicable laws or the company’s policy, or any other provision of these Terms, or otherwise create liability for Us or any other person or Entity, in Our sole discretion. The company may take any action includingremoving or modifying Your Profile, terminating Your Profile and/or reporting You to, and cooperative with, law enforcement authorities.
  • you agree and acknowledge that any and all of Your information can be shared in the above circumstances with competent authorities upon any demand or request by them, or in a good faith belief, that such access, preservation, or disclosure is reasonably necessary to:
  • comply with any applicable law;

  • enforce the Terms;

  • respond to Your Service requests and/or for any customer service; or

  • protect the rights, property or personal safety of company, its affiliates or company’s licensors or other Users and the public.

  • you agree that if You provide Us with any feedback or suggestions regarding the Website, Content and/or the Services (“Feedback”), You hereby assign to Us all rights in such Feedback and agree that We shall have the right to use and fully exploit such Feedback and related information in any manner We deem appropriate. We will treat any Feedback You provide to Us as non-confidential and non-proprietary; therefore, kindly do not submit to Us any information or ideas that You consider to be confidential or proprietary.
  • 8. INDEMNIFICATION

  • By using the website, application, services, you agree to defend and indemnify the company, its affiliates and the company’s licensors from any claims, demands, damages, obligations, losses, liabilities, costs and/or expenses made against company, its affiliates and the company’s licensors by any third parties due to and in relation to any act/omission/default of the User, voluntarily and/or out of negligence, for violation of the terms herein, for violation of applicable laws and regulations.
  • Any act or omission of the User that results in personal injury (or death) or tangible or intangible property damage (including loss of use) to any third-party. The User hereby acknowledges that under no circumstances shall the Company be liable for any direct, indirect, special, punitive, or consequential damages that result in any way from
  • (i) the provision of the Services, or
    (ii) the User’s use of or inability to use, the Services. The total liability of the Company under these terms and conditions shall in no event exceed the total Fees paid by the User in relation to the Services.

    9. DISCLAIMER OF WARRANTIES:

  • The Company and its affiliates, company’s licensors in no manner shall be held to have been made any warranties, representations and/or guarantees to the User. The use of the website and application by the User is at his/her sole discretion and risk and any loss which may be sustained by the said user shall not be attributable to the company, its affiliates, licensors in any manner whatsoever.
  • Further, notwithstanding anything contained in the present terms and conditions, the company, its affiliates and the licensors in no manner shall be liable for any direct, indirect, consequential, exemplary, incidental, special or punitive damages, loss of profits, business, data or information. All exclusions of limitation of liability shall be applicable to the maximum extent permissible under the laws.

  • 10. THIRD-PARTY LINKS & ADVERTISEMENTS

    The Website / Application may contain links to third-party links & advertisements (“External Links”) that You may access and/or use at Your sole discretion. You acknowledge and agree that such External Links are not under Our control, and therefore We shall not be responsible, in any manner, for any transactions related to External Links. You must note that We provide access to these External Links only as a convenience to You, and We do not review, approve, monitor, endorse, warrant, or make any representations with respect to External Links, in any manner whatsoever. You shall use all External Links at Your own risk and should exercise a suitable level of caution and discretion in doing so. When You click on any of the External Links, the applicable third party’s Terms and policies shall apply to You, including the third party’s privacy and data gathering practices. You should independently undertake whatever investigation You feel necessary or appropriate before proceeding with any transaction in connection with such External Links. By using the Services, You acknowledge and agree that the company or its affiliates and /or its licensors are not responsible or liable to You for any content or other materials hosted and served from any website or destination other than the Application or the Website.

    11. TERM AND TERMINATION

  • Subject to this ‘Term and Termination clause’, these Terms will remain in full force and effect while You use the Website, Application and/or any of its Services, in any way whatsoever. "Upon Termination as Authorized User, the You (erstwhile Authorized User) acknowledge that You may still be contacted by Us to renew the Services or for other promotional or marketing purposes. You understand that this communication may override any Do Not Disturb (DND) registry or DNC or National Customer Preference Register (NCPR) that You may have registered for. Your data collected at the time of your initial Subscription to the website/application shall be subject to the Privacy Policy, available at https://www.bud-e.in
  • We may suspend or terminate Your rights to use the services on the Website and App (including Your Account) at any time and for any reason, at Our sole discretion, including for any use of the Website and/or its Services in violation of these Terms.
  • Upon termination of Your rights under these Terms, Your Profile and right to access and use the Website, App and/or its Services, will terminate immediately. You understand that any termination of Your Profile may involve deletion of the Account Information and any other Information associated with Your Profile from all Our databases. We will not have any liability whatsoever to You for any termination of Your rights under these Terms, including for termination of Your Profile.
  • 12. GENERAL

    You

  • consent to receive communications from Us in an electronic form; and (b) agree that all Terms and conditions, agreements, notices, disclosures, and other communications that We provide to You electronically satisfy any legal requirement that such communications would satisfy if it were to be in a hardcopy writing.
  • Any waiver of Our rights or remedy under these Terms shall only be effective if it is in writing, executed by Our duly authorized representative, and shall be applicable only to the circumstances for which it is given. Our failure to exercise or enforce any right or remedy under these Terms shall not operate as a waiver of such right or remedy, nor shall it prevent any future exercise or enforcement of such right or remedy. No single or partial exercise of any right or remedy shall preclude or restrict the further exercise of any such right, or remedy, or other rights or remedies.
  • Severability - The provision(s) of these Terms shall be sought to be harmoniously interpreted with each other, as well as applicable laws (including the applicable laws based on the jurisdiction of the User’s), and upheld to the fullest extent permissible under applicable laws. Further, the provisions contained in this Agreement shall be enforceable independent of each other, and their validity shall not be affected, if any other provision(s) are held to be invalid. If any provision(s) of these Terms are, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired (to the maximum extent permissible), and the invalid or unenforceable provision(s) will be deemed modified so that they are valid and enforceable to the maximum extent permitted by applicable laws. Further, if any of those provision(s) are void, but would be valid if some part of the provision(s) were deleted, the provision(s) in question shall apply with such modification as may be necessary to make them valid.
  • Relationship between You and Us - You confirm that You do not have an employment, contractor, agency or partnership relationship with the Company. The company is merely providing You the Services on your request. Further, You are acting on either on Your own or behalf of another person, in the manner stated in the Agreement.
  • Assignment - These Terms, and Your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by You without Our prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. However, You acknowledge and agree that We reserve the right to freely assign Our rights and obligations under these Terms to whomsoever We please. The Terms and conditions set forth in these Terms shall be binding upon assignees.
  • Governing Law and Jurisdiction - These Terms and any dispute or claim arising out of or in connection with their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws prevalent in India. You agree that the courts of Hyderabad shall have exclusive jurisdiction to settle any dispute, or claim, arising out of, or in relation to, these Terms.
  • Entire Agreement and Amendments -These Terms expressly supersede and completely replace any and all prior ‘Terms of Use’ published by the company regarding the above subject-matter. The company shall not be bound by or liable to You for any pre-existing or contemporaneous written or oral representations or warranties, made by anyone, with respect to the Website, App, Content and Services, including by any Affiliates of the Company.

  • The company reserves the right, at its sole discretion, to modify the Terms from time to time (“Updated Terms of Use”). The Updated Terms of Use shall be effective immediately and shall supersede these Terms of Use. The company shall not be under an obligation to notify you of any changes to the Terms of Use. You shall be solely responsible for reviewing the Terms of Use from time to time for any modifications. By continuing to use the Website, App, Content and/or Services after the Updated Terms of Use have been published, You affirm Your agreement to the Updated Terms of Use